Testimonials:

We are service providers to one of the leading computer and peripherals vendor in Bangalore. We initially started the sales and service campaign with great confidence, but soon found out with the growing number of customers, that we were wasting much resources.

iCRM turned out to be a solution that practically changed fortunes for us. Infant we wonder sometimes, how initially we were able to manage our business without a tool like this.

We are so dependent on it that, its made us realize that in today's growing competition, succeeding in a business of such high number of customers is impossible without tools like iCRM. If ever we stop using it even for a week, it will be a disaster to our finances.

-Suresh,                                        Partner, Ignitez

 

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iCRM ver 2.0

Customer Relationship Management (CRM) is a business philosophy involving identifying, understanding and better providing for your customers while building a relationship with each customer to improve customer satisfaction and maximize profits. It's about understanding, anticipating and responding to customers' needs.

To manage the relationship with the customer a business needs to collect the right information about its customers and organize that information for proper analysis and action. It needs to keep that information up-to-date, make it accessible to employees, and provide the know how for employees to convert that data into products better matched to customers' needs. 

But computers and a good computer based CRM solution, can increase sales by as much as 40-50% - as some studies have shown. 

View Screenshots of our i-CRM that was made initially for computer vendors here:

iCRM ver 1.0 Screenshots click

 
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